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IQ/OQ of Eli Scan Plus reader


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I work at clinical laboratory in Korea and my company bought your Eli Scan Plus reader. I am going to use it for a project(clinical trial) in several weeks later. One customer (pharmaceutical company) related to the project asked its IQ and OQ. However I heard that you do not provide IQ/OQ for the reader. How could I prepare for documentation instead of IQ/OQ? or If it is not necessary for the reader, could you explain/ provide the evidence?  

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